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Collection of Personal Information

We collect information you provide during shopping and inquiries, including but not limited to:

1.Name, email address, phone number, delivery address;

2.Payment information (processed by third-party payment platforms; we do not store bank card details);

3.Device information (e.g., IP address, browser type, for website optimization and security);

4.Purchase history, browsing behavior (for personalized recommendations and order tracking).

Purpose of Information Use

We use your information to:

1.Process orders, deliver products, and provide after-sales service (e.g., computer warranty inquiries);

2.Send order updates and promotions (you can unsubscribe via email at any time);

3.Ensure website security and prevent fraud;

4.Comply with legal obligations under South Africa’s Protection of Personal Information Act (POPIA).

Information Sharing and Protection

We only share your information with the following parties when necessary:

1.Logistics partners (e.g., Aramex, The Courier Guy) for delivery;

2.Payment service providers (e.g., PayFast, PayPal) for transaction processing;

3.Legal authorities (when legally required).

4.We use SSL encryption to protect your data, and all employees are bound by confidentiality agreements.

Your Rights (Under POPIA)

You have the right to:

1.Access, correct, and delete your personal information;

2.Object to direct marketing and request restriction of information processing;

3.Lodge a complaint about our information processing practices (contact the South African Information Regulator at: www.popia.org.za).

Data Retention Period

1.Order information: Retained for 5 years after order completion (in compliance with South African tax record requirements);

2.Marketing information: Stopped being stored immediately after you unsubscribe.

Contact Us

For inquiries, please email: privacy@techzone4u.co.za